Shipping:
Products are usually packed and shipped within 3 business days except for customized products which may take 3-5 business days to process. We work had to ship products as soon as possible. Please exercise patience while we work to deliver products to you. If after 2 weeks of product shipment you do not receive your product, please contact use via email for the issue to be resolved.
Returns:
We work hard to send you the best of our products and expect that returns will rarely occur but in the event of returns, we do accept returns within 15 days of purchase. Buyers may receive a refund or exchange according to need. We ask that our customers view our product pictures/charts and use them as a guide in purchasing their products. Any product received after 15 days of purchase will not be eligible for a refund. The buyer pays for product shipment and all products must be in the same condition as received (without any damage or deformation) . Refunds will be initiated once the product is received by us.
